Hyatt Zilara Cancun: All-Inclusive Review
I stayed at the Hyatt Zilara for five nights on what was meant to be a relaxing getaway, and it delivered exactly that. The adults-only policy means no screaming children at the pool, which was worth the slight premium over family-friendly alternatives. The beach is genuinely one of the widest stretches in the Hotel Zone, and the included food and drinks were better than expected – the tequila lounge in particular became a nightly ritual. The only downside is how easy it is to never leave the property, which some would consider a feature rather than a bug.
About the resort
The Hyatt Zilara sits on the widest stretch of beach in Cancun’s Hotel Zone. It is adults-only and all-inclusive, with spacious suites, Caribbean views, six restaurants, and a private beach club with pool and cabanas. If you want to explore beyond the resort, ancient Mayan ruins at Tulum and Chichen Itza are reachable on day trips, and there are shopping malls and eco-parks nearby.
Activities
Hyatt Zilara Cancun includes water sports (snorkelling, sailing, kayaking), a fitness centre, and tennis courts. Golf courses are nearby. The spa is Cancun’s only ocean-view spa. Wine and tequila tastings are run by the on-site sommelier. There is live entertainment in the evenings. Note: this is adults-only, so there is no kids’ club despite what some older listings suggest.
Booking via TUI
TUI offers all-inclusive packages for the Hyatt Zilara Cancun, covering accommodation, meals, and drinks. Booking through TUI can sometimes be cheaper than booking direct, particularly for UK travellers.
Location
The hotel is in the Hotel Zone, towards the tip of the Cancun peninsula where the lagoon and Caribbean meet. Most restaurants, shops, and nightlife are a short taxi ride away. The beach directly in front of the resort is genuinely one of the best stretches in the Hotel Zone — wide and calm.
The rooms
Rooms have balconies overlooking the pool or ocean, and are spacious and well-maintained. Free Wi-Fi is included throughout the property. Towels, toiletries, and daily housekeeping are standard.
Weather
The weather in Cancun is tropical, with hot, humid weather year-round. The average temperature is around 80 degrees Fahrenheit, although it can get as high as 90 degrees or as low as 70 degrees. November through February is the dry season, while May through October is the rainy season.
What is included
- Infinity pool and beach club
- Unlimited dining at 6 restaurants
- 5 bars and lounges with premium spirits
- 24-hour room service
- Beach cabanas
- Bathrobes and slippers
- Free Wi-Fi
- Fitness centre
- Daily minibar stocking
- Live entertainment
- Scuba diving lessons
- Water volleyball and aqua gym
Weddings and celebrations
The Hyatt Zilara offers wedding packages with several settings including ocean-view terraces and beach ceremonies. Given the adults-only policy and beach location, it is a popular choice for honeymoons and anniversaries.
Cancun
Beyond the resort, Cancun has genuine things to offer. The ruins at Tulum and Chichen Itza are reachable on day trips. The coral reef is excellent for snorkelling and diving. The Hotel Zone has no shortage of nightlife, and the city centre has local markets and street food that are worth seeking out.
Frequently Asked Questions
Is Hyatt Zilara Cancun adults-only?
Yes, Hyatt Zilara Cancun is an adults-only, all-suite resort. No guests under 18 are permitted, ensuring a quiet atmosphere without children at pools or restaurants. This makes it ideal for couples, honeymoons, and adults seeking relaxation rather than family vacations.
What is included in Hyatt Zilara Cancun all-inclusive?
The all-inclusive package includes meals at 6 gourmet restaurants, unlimited drinks including premium spirits, 24-hour room service, water sports like snorkeling and kayaking, fitness center, tennis courts, nightly entertainment, wine and tequila tastings, and all resort amenities. Spa treatments and golf cost extra.
How much does Hyatt Zilara Cancun cost per night?
Rates typically start around $390 per night for standard suites, with prices varying by season and room category. The Turquoize tower (adults-only premium section) costs more. Peak season (December-April) has higher rates than low season (May-November). Prices include all meals and drinks.
Where is Hyatt Zilara Cancun located?
Hyatt Zilara is located on the widest stretch of beach at the tip of Cancun’s Hotel Zone. This prime position provides access to two beaches – the Caribbean side and a calmer bay side. The resort is approximately 20-25 minutes from Cancun International Airport.
Does Hyatt Zilara Cancun have a beach?
Yes, Hyatt Zilara sits on one of the widest beach stretches in the Hotel Zone with access to both Caribbean waters and the bay side. The resort has its own private beach club with pool, cabanas, sun loungers, and beach service. The dual-beach location is a unique feature.
What is the difference between Hyatt Ziva and Hyatt Zilara?
Hyatt Zilara is adults-only (18+) focused on couples and romance. Hyatt Ziva is family-friendly welcoming all ages with kids’ clubs and family facilities. Both offer all-inclusive packages and similar quality, but Zilara provides a quieter, child-free atmosphere while Ziva caters to families.
